+1-855-211-0932 (ID:294460)
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Context Help

If you get lost inside our Control Panel, the first thing you should do is push the Help button, which is present on each page. A pop-up window will show up. It includes elaborate information about all the operations that you can carry out on the given page. Each pop-up menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast variety of how-to video clips illustrating how to work with our Control Panel. They're meant for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you are looking for, take a glance at our comprehensive Frequently Asked Questions section, which includes questions asked by actual users and provides real solutions. We periodically update our Frequently Asked Questions database with new questions & answers so as to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, you can contact our excellent team of customer service technicians available 24/7 and ready to assist you with any query. Each trouble ticket you send will be responded to within one hour (the average response time is about 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 294460

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com