Context Help

If you feel lost inside our Control Panel, the very first step you should take is to click the Help button, which is present on each page.

A popup will open. It includes detailed info about all the operations that you can perform on that particular page. Each pop-up window shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive array of instructional videos illustrating how to work with our hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of only reading articles.

In this way, anyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step tutorial videos.


If you can't find the answer you are searching for, have a gaze at our extensive Frequently Asked Questions database, which includes questions asked by actual customers and provides practical solutions.

Over the years, we have compiled a rich database of questions, commonly asked by our clients. We have integrated them with the most useful answers offered by our customer support staff members in one comprehensive Frequently Asked Questions database, available in our Online Control Panel.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions section either, we have a fantastic team of customer support engineers available 24x7 and ready to help you with any issue.

Each trouble ticket you open will be replied to in less than 60 minutes (the average support ticket response time being only twenty minutes), so you will not have to wait a long time to get your question answered.